Digital Accessibility Statement
NICOLAS is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, the following strategy and actions have been implemented:
● Multi-year accessibility plan 2025–2027
● Actions carried out in 2023–2025
● Action plan 2025–2027
This accessibility statement applies to https://www.nicolas.com/
COMPLIANCE STATUS
The website https://www.nicolas.com/ is considered non-compliant with the General Accessibility Improvement Guidelines (RGAA), version 4.1.2, due to the non-compliances and exceptions listed below.
TEST RESULTS
The accessibility audit conducted by FACIL’iti revealed that:
● 40.3% of the RGAA version 4.1.2 criteria are met (overall compliance rate)
● The site's average compliance rate is 50.47%
NON-ACCESSIBLE CONTENT
● Criterion 1.1 – Does each informative image have a text alternative?
● Criterion 1.2 – Are decorative images correctly ignored by assistive technologies?
● Criterion 1.3 – Is the text alternative relevant for each informative image (excluding exceptions)?
● Criterion 2.1 – Does each frame have a frame title?
● Criterion 2.2 – Is the frame title relevant for each frame that has one?
● Criterion 3.1 – Is information not conveyed solely by color on each web page?
● Criterion 3.2 – Is the contrast between text and background color sufficiently high on each page (excluding exceptions)?
● Criterion 3.3 – Is information not conveyed solely by color on each web page?
● Criterion 5.3 – Does each complex data table have a summary?
● Criterion 6.1 – Is the proper technique used to associate each data cell with its headers (excluding exceptions)?
● Criterion 6.2 – Do layout tables avoid using data table elements?
● Criterion 7.1 – Is each link explicit (excluding exceptions)?
● Criterion 7.3 – Are scripts compatible with assistive technologies if necessary?
● Criterion 7.4 – If a script has an alternative, is it relevant?
● Criterion 7.5 – Is each script controllable via keyboard and pointing devices (excluding exceptions)?
● Criterion 8.2 – Are status messages correctly conveyed to assistive technologies on each web page?
● Criterion 8.6 – Is the default language code appropriate on each web page?
● Criterion 9.1 – Are tags not used solely for presentation on each web page?
● Criterion 9.3 – Is information structured using appropriate headings on each web page?
● Criterion 10.1 – Is each list correctly structured on each web page?
● Criterion 10.2 – Is each quotation correctly indicated on each web page?
● Criterion 10.3 – Are stylesheets used to control information presentation?
● Criterion 10.4 – Does informative content remain present when stylesheets are disabled?
● Criterion 10.5 – Does information remain understandable when stylesheets are disabled?
● Criterion 10.7 – Are CSS declarations for background and text colors properly used?
● Criterion 10.8 – Are links with unclear nature visually distinct from surrounding text?
● Criterion 10.9 – Is focus visibility ensured for all focusable elements?
● Criterion 10.11 – Is information not conveyed solely by shape, size, or position?
● Criterion 10.12 – Is the implementation of shape, size, or position use relevant?
● Criterion 10.14 – Can text spacing properties be overridden by users without content or functionality loss (excluding exceptions)?
● Criterion 11.1 – Are additional contents appearing on focus or hover controllable by the user (excluding exceptions)?
● Criterion 11.9 – Is each fieldset legend relevant in every form?
● Criterion 11.10 – Are list items of the same type grouped logically in each form?
● Criterion 11.11 – Is each button label relevant in every form (excluding exceptions)?
● Criterion 11.13 – Is data entry validation accompanied by suggestions where necessary?
● Criterion 12.7 – Is the search engine accessible in the same way across all pages?
● Criterion 12.11 – Is keyboard navigation free of traps on each page?
● Criterion 13.1 – Can keyboard shortcuts using a single key be disabled or customized?
● Criterion 13.3 – Can users control all time limits that change content (excluding exceptions)?
● Criterion 13.10 – Can moving or blinking content be controlled by users?
Exceptions
On the following pages:
● https://www.nicolas.com/fr/VINS-FINS/c/23/
● https://www.nicolas.com/fr/CHAMPAGNES/Champagnes/CHAMPAGNE-MILLESIME/DOM-PERIGNON-VINTAGE-2015/p/500643.html
● https://www.nicolas.com/fr/magasins/ATHIS-MONS/s/00005080.html
● https://www.nicolas.com/fr/store-finder/
Criteria 4.12 and 4.13 are not applicable due to exceptions: the map application is external (Google Maps), and its development is beyond our control. According to Article 3, 4°, of Decree 2019-768 of July 24, 2019, the following are exempt from the legal requirement: “Maps and online mapping services, provided that key information for locating or routing is provided in an accessible digital format.”
ESTABLISHMENT OF THIS ACCESSIBILITY STATEMENT
This declaration was established on 26-06-2025.
Technologies used for the analysis of Nicolas
● HTML5
● CSS
● JavaScript
Test environment
The content rendering checks were carried out based on the combination provided by the RGAA 4.1.2 reference base, using the following tools:
● Google Chrome browser;
● Firefox browser;
Tools for evaluating accessibility
● ARC Toolkit browser extension;
● WAVE browser extension;
● Web Developer browser extension;
● HeadingsMap browser extension;
Website pages reviewed for compliance
● Homepage https://www.nicolas.com/
● Contact https://www.nicolas.com/fr/contact.html
● Legal Notice https://www.nicolas.com/fr/cgu.html
● Sitemap https://www.nicolas.com/fr/plan-site.html
● Help https://www.nicolas.com/fr/faq.html
● Login https://www.nicolas.com/fr/login
● Product list https://www.nicolas.com/fr/VINS-FINS/c/23/
● Product page https://www.nicolas.com/fr/CHAMPAGNES/Champagnes/CHAMPAGNE-MILLESIME/DOM-PERIGNON-VINTAGE-2015/p/500643.html
● Store page https://www.nicolas.com/fr/magasins/ATHIS-MONS/s/00005080.html
● Store finder https://www.nicolas.com/fr/store-finder/
● Downloadable PDF https://www.nicolas.com/medias/sys_master/root/hc4/h57/9855358599198/d%C3%A9pliant-op%C3%A9-11/d-pliant-op-11.pdf
● Process 1 https://www.nicolas.com/fr/register-loyalty
● Process 2 https://www.nicolas.com/fr/b2b-client/register
● Visually distinct page 1 https://www.nicolas.com/fr/cartecadeaux.html
● Visually distinct page 2 https://www.nicolas.com/fr/le-pot-commun
FEEDBACK AND CONTACT
If you are unable to access any content or service, you can contact Nicolas’ customer service to be directed to an accessible alternative or to obtain the content in another format.
● Send a message https://www.nicolas.com/fr/contact.html
● Contact customer service by phone Monday to Friday from 9am to 6pm, and Saturday from 10am to 1pm and 2pm to 5pm at +33 800 80 20 20 (free call)
● Or by email: service-clients@nicolas.com
REMEDIES
This procedure should be used in the following case: You have reported an accessibility issue to the website administrator that prevents you from accessing content or one of the portal’s services, and you did not receive a satisfactory response.
● Write to the Defender of Rights [https://formulaire.defenseurdesdroits.fr/]
● Contact the regional delegate of the Defender of Rights [https://www.defenseurdesdroits.fr/saisir/delegues]
● Send a letter by post (free, no stamp required)
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07