Delivery and returns
Would you like to order wine or champagne delivered to your home, or send a gift to a loved one? Maison Nicolas relies on highly competitive logistics to ship your bottles as quickly as possible.
- In-store pickup (Click & Collect): free. Order online and collect your order from your Maison Nicolas wine merchant within 3 hours.
- Standard home delivery: 1 to 60 bottles.
- Express home delivery: 1 to 60 bottles.
- Express Pickup Point: 1 to 12 bottles.
Free delivery on orders of €300 or more. Below that amount, delivery charges are calculated according to the number of bottles ordered:
| Number of bottles | Standard Home | Express Home | Express Pickup Point |
| 1 to 3 | €12 | €14 | €10 |
| 4 to 6 | €15 | €17 | €10 |
| 7 to 12 | €18 | €20 | €12 |
| 13 to 18 | €21 | €23 | Not available |
| 19 | €22 | €24 | Not available |
| 20 to 60 | €22 + €1 per bottle beyond 19. No limit on the number of bottles. | €24 + €1 per bottle beyond 19. Maximum 60 bottles | Not available |
Examples: 24 bottles by Standard delivery = €27; 60 bottles = €63 by Standard, €65 by Express., €65 by Express.
Delivery in mainland France within 24 hours (Express) of dispatch, Monday to Saturday (no delivery on Sundays or public holidays). Within 48–72 hours for Standard delivery.
- Corsica and French coastal islands: allow an extra 24 hours.
- From 1 December to 15 January: delivery within 3 days maximum, due to the high volume of orders over the festive season.
- Stocktaking Fridays (5 to 6 per year): allow an extra 24 hours.
Examples for Express delivery:
- An order placed on Monday before 12 noon is prepared the same day and delivered on Tuesday.
- An order placed on Monday after 12 noon is prepared on Tuesday and delivered on Wednesday.
- An order placed on Friday before 12 noon is prepared the same day and delivered on Saturday.
- An order placed on Friday after 12 noon is prepared on Monday and delivered on Tuesday.
All prices are in euros including VAT and apply per recipient (by name) and per address: 1 recipient = 1 delivery charge.
Addresses consisting only of a PO Box (BP) reference are not accepted.
We do not deliver to hospitals or medical centres.
On receipt, check the condition of your parcel in the presence of the delivery driver. If it is damaged, note precise reservations on the delivery note, then contact our customer service at service-clients@nicolas.com or via the contact form on our website [within 48 hours, with photos]